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Cubic Co., Ltd.(as the “Company”) values the protection of personal information and rights of website users, and has established and is operating the following policy to promptly handle related complain. The Company is making every effort to comply with and practice the responsibilities and obligations stipulated in relevant laws and regulations.
This policy is limited to users of the ‘Contact us’ of the website and will be applied from November 1, 2024.
A. Items of personal information
■ Required information
- First Name, Last Name, E-mail, Phone Number, Company Name, Job Title, Country, Message, Inquiry Source
■ Log information
- Log data, use time, search word input by users, internet protocol address, cookie
■ Other information
- Information of devices (equipment/device identifier, operation system, hardware version)
- Location information (Information of device location including specific geographical location detected through IP)
■ The user may reject the collection and use of optional items and, even in case of rejection, there is no limit on use of services
- for News, Information, Event notifications
- for Marketing: Preference, advertisement environment, visited pages regarding service use of users
B. Method of collection
■ webpage, written form, e-mailing, tools for collection of created information
C. Use of collected information
■ User identification
■ To detect and deter unauthorized or fraudulent use of or abuse of the Service
■ Improvement of existing services and development of new services
■ Making notice of function of company sites or applications or matters on policy change
■ To provide information on promotional events as well as opportunity to participate
■ To comply with applicable laws or legal obligation
■ Use of information with prior consent of the users (for example, utilization of marketing advertisement)
D. Sharing of collected information
■ when the user selects to be provided by the information of products and services of certain companies by sharing his or her personal information with those companies
■ other cases where the user gives prior consent for sharing his or her personal information
E. Collecting cookies
■ Strictly necessary cookies
- This cookie is a kind of indispensable cookie for the users to use the functions of website of the Company.
■ Performance cookies
- This cookie collects information how the users use the website of the Company such as the information of the pages which are visited by the users most.
- This data helps the Company to optimize its website so that the users can search that website more comfortably.
- This cookie does not collect any information of the users.
- Any and all the information collected by this cookie will be processed collectively and the anonymity will be guaranteed.
■ Examples of performance cookies
- Web analysis: provide statistical data on the ways of using website
- Advertisement response fee: check the effect of advertisement of the Company
- Management of error: measure an error which may occur so as to give a help for improving website
■ Functionality cookies
- This cookie is used for memorizing the set-ups so that the Company provides services and improves visit of users.
- Any information collected by this cookie does not identify the users individually.
■ Examples of functionality cookies
- Memorize set-ups applied such as layout, text size, basic set-up and colors
- Memorize when the customer respond to a survey conducted by the Company
■ Targeting cookies or advertising cookies
- This cookie is connected with the services provided by a 3rd party such as the buttons of 'good' and 'share'.
- The 3rd party provides these services by recognizing that the users visit the website of the Company.
■ Examples of targeting cookies or advertising cookies
- Carry out PR to the users as targets in other websites by connecting through social networks and these networks use the information of users' visit
- Provide the information of users' visit to ad agencies so that they can suggest an ad which may attract the interest of the users
F. Security measures
■ Encryption of personal information
- Transmit users' personal information by using encrypted communication zone
- Store important information such as passwords after encrypting it
■ Countermeasures against hacking
- Install a system in the zone the external access to which is controlled so as to prevent leakage or damage of users' personal information by hacking or computer virus
■ Establish and execute internal management plan
■ Install and operate access control system
■ Take measures to prevent forging or alteration of access record
G. Data transmission
■ Considering it engages in global businesses, the Company may provide the users' personal information to the companies located in other countries for the purpose as expressly stated in this Policy. For the places where the personal information is transmitted, retained or processed, the Company takes reasonable measures for protecting that personal information.
■ In addition, when the personal
information obtained from the European Union is used or disclosed, the Company may have to comply with safe harbor principle as required by the Commerce Department of USA, take other measures or obtain consent from users so far as those complies with the regulations of EU so as to use a standardized agreement provision approved by executing organizations of EU or securing proper safe measures.
H. 3rd party's sites and services
■ The website, product or service of the Company may include the links to the ones of a 3rd party and the privacy protection policy of the site of 3rd party may be different. Thus, it is required for the users to check additionally that policy of a 3rd party site linked to the site of the Company.
I. Guide for users residing in California
■ If the user resides in California, certain rights may be given. The Company prepares preventive measures necessary for protecting personal information of members so that the Company can comply with online privacy protection laws of California. In case of leakage of personal information, a user may request the Company to check the leakage. In addition, all the users in the website of the Company, can modify their information at any time by using the menu for changing information by connecting their personal account. Moreover, the Company does not trace the visitors of its website nor use any signals for 'tracing prevent'. The Company will not collect and provide any personal identification information through ad services without consent of users.
J. Guide for users residing in Korea
■ The Company guides several additional matters to be disclosed as required by the information network laws and personal information protection laws in the Republic of Korea as follows:
(1) Information collected The items collected by the Company are as follows:
■ Required information (for Contact us)
- First Name, Last Name, E-mail, Phone Number, Company Name, Job Title, Country, Message, Inquiry Source
■ In the course of using services, the information as described below may be created and collected:
- Information of devices (equipment/device identifier, operation system, hardware version)
- Log information (Log data, use time, search word input by users, internet protocol address, cookie)
- Location information (Information of device location including specific geographical location detected through IP)
■ The user may reject the collection and use of optional items and, even in case of rejection, there is no limit on use of services
- for News, Information, Event notifications
- for Marketing: Preference, advertisement environment, visited pages regarding service use of users
■ Additional procedure for collection of sensitive information
- If collection of sensitive information is indispensable, the Company may collect it by going through lawful procedure in accordance with relevant laws and regulations. The sensitive information which may be collected by the Company is as follows:
- Thoughts and belief
- Membership of and withdrawal from labor union or political party
- Political opinions
- Information of health and sexual life
- Genetic information obtained from the result of gene test
- Information of criminal record including announcement, exemption and suspension of sentences, care and custody, protective custody, treatment and custody, probation, lapse of suspension of sentence and cancellation of suspension of execution.
(2) Commission for collected personal information
- Name of subcontractors: N/A
- Description of commissioned works (services): N/A
(3) Details of provision of personal information to 3rd party
■ Except for the following cases, the Company does not disclose or provide personal information of the users to a 3rd party:
- Recipients of information / Purpose of use of recipient / Items to be provided / Period of retention and use of recipient: N/A
(4) Period for retention and use of personal information
■ In principle, the Company destructs personal information of users without delay when: the purpose of its collection and use has been achieved; the legal or management needs are satisfied; or users request: Provided that, if it is required to retain the information by relevant laws and regulations, the Company will retain member information for certain period as designated by relevant laws and regulations. The information to be retained as required by relevant laws and regulations are as follows:
- Record regarding contract or withdrawal of subscription: 5 years (The Act on Consumer Protection in Electronic Commerce)
- Record on payment and supply of goods: 5 years (The Act on Consumer Protection in Electronic Commerce)
- Record on consumer complaint or dispute treatment: 3 years (The Act on Consumer Protection in Electronic Commerce)
- Record on collection/process, and use of credit information: 3 years (The Act on Use and Protection of Credit Information)
- Record on sign/advertisement: 6 months(The Act on Consumer Protection in Electronic Commerce)
- Log record of users such as internet/data detecting the place of user connection: 3 months(The Protection of Communications Secrets Act)
- Other data for checking communication facts: 12 months (The Protection of Communications Secrets Act)
(5) Procedure and method of destruction of personal information
■ In principle, the Company destructs the information immediately after the purposes of its collection and use have been achieved without delay: Provided that, if any information is to be retained as required by relevant laws and regulations, the Company retain it for the period as required by those laws and regulations before destruction and, in such event, the personal information which is stored and managed separately will never be used for other purposes. The Company destructs: hard copies of personal information by shredding with a pulverizer or incinerating it; and delete personal information stored in the form of electric file by using technological method making that information not restored.
(6) Technical, managerial and physical measures for protection of personal information
■ In order to prevent the loss, theft, leakage, alteration or damage of personal information of the users, the Company takes technical, managerial and physical measures for securing safety as follows:
■ Technical measures
- Utilize security servers for transmitting encryption of personal information
- Take measures of encryption for confidential information
- Install and operate access control devices and equipments
- Establish and execute internal management plan
■ Managerial measures
- Appoint a staff responsible for protecting personal information
- Provide education and training for staffs treating personal information
- Establish and execute internal management plan
- Ensure safe storage of record of access to personal information processing system
- Classify the level of authority to access to personal information processing system
■ Physical measures
- Establish and operate the procedure for access control for the facilities for storing personal information
- Store documents and backing storage containing personal information in safe places which have locking device
(7) Staff responsible for managing personal information
■ The staff of the Company responsible for managing personal information is as follows:
■ Personal Information of Protection Officer:
- Dept/Name: CEO / Jung Minchan
- Tel: 070-8886-2966
- Contact: alscks@cubig.ai
■ Complaints Handling Department:
- Dept: C/S Team
- Tel: 070-8886-2966
- Contact: cs@cubig.ai
The date of latest update: November 1, 2024.
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